Children must be supervised by a parent or adult at all times in the play area.
• Please abide by all age limits of designated items.
• Play equipment is designed for children ages 0-12.
• Remove shoes, loose articles of clothing, jewelry or sharp objects.
• This is a sock only facility, socks must be worn at all times in play area.
• Slide one person at a time in a forward seated position, feet first.
• No climbing up slides.
• No climbing or standing on the outside of the play equipment.
• No running.
• All food, gum and drinks are only allowed in designated areas.
• Do not bring toys or other items into the play equipment.
• Be respectful of other children.
• Do not push, hit or injure other children.
• Outdoor food and beverages not permitted.
• Waivers required prior to entry.
Party Deposit Refund in the Event of Cancellation
The customer has the option to reschedule with a full refund of their deposit if their original party date is cancelled 30+ days in advance and is rescheduled to take place within 120 days of the original party date. All cancellations must be made in writing. Parties that are not cancelled will be charged in full at the end of the party time.
- 30+ days prior to the party date will receive a full deposit back;
- 11-29 days prior to the party date receive 50% refund of deposit;
- 10 days or less prior to the party date are not eligible for refund of deposit.
Membership/ Play Pass Refunds
We wish all families having fun time at Jungle Castle!
Get membership/play pass is a great choice to save money on all future visits!
All pass/membership are not eligible for refund since It is discount package price.
Admission is not eligible for refund.
Admission is eligible for reschedule before the session starts.
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